FAQ
These are the most frequently asked question.
If you have any question, please contact us. We are here to help.
HOW DO I PLACE AN ORDER?
Add the products you are interested in to the shopping cart, select the purchase amount, click the "Buy Now" button, complete the basic information filling, and pay the amount.
CAN I TRACK MY ORDER?
Yes! Once logged in, you can track orders through Order History under My Account. The tracking number will be provided to you after the order is processed. If you have any enquiries about the order, please contact us.
MY ORDER IS 'FULFILLED' BUT I HAVEN'T RECEIVED IT! WHY?
We have actively confirmed the delivery time setting, so the delivery may be displayed; It is also possible that the product encountered other reasons in transit. Please contact us and we will find the reason for you to receive the product as soon as possible.
HOW LONG DOES SHIPPING TAKE?
If you have any question, please contact us. We are here to help.
HOW DO I PLACE AN ORDER?
Add the products you are interested in to the shopping cart, select the purchase amount, click the "Buy Now" button, complete the basic information filling, and pay the amount.
CAN I TRACK MY ORDER?
Yes! Once logged in, you can track orders through Order History under My Account. The tracking number will be provided to you after the order is processed. If you have any enquiries about the order, please contact us.
MY ORDER IS 'FULFILLED' BUT I HAVEN'T RECEIVED IT! WHY?
We have actively confirmed the delivery time setting, so the delivery may be displayed; It is also possible that the product encountered other reasons in transit. Please contact us and we will find the reason for you to receive the product as soon as possible.
HOW LONG DOES SHIPPING TAKE?
This depends on your country, the specific information can be placed before the purchase order, contact us to get the specific time.
HOW DO I GET THE DISCOUNT?
For holiday benefits, contact us for coupons. We will also offer discount products from time to time, pay attention to us.
